FAQ

What is Mortgage Mates?

Mortgage Mates is like a dating app but for home ownership, matching you with individuals with the same housing preferences, i.e. location, cost and property type. Mortgage Mates is a revolutionary website for the Australian housing market, assisting you to enter the property market in half the time. It will allow you to choose the security of home ownership over rental properties and share houses. By matching with another user who shares your housing aspirations you can afford to purchase a home to live in, land to build on or an investment property with less financial risks and increased legal protection.

How does it work?

Using a unique algorithm Mortgage Mates matches you to other like-minded individuals to search for, apply for and purchase housing together. Mortgage Mates will match you to other users on a number of search criteria, including age, gender, location, house prices and deposit amount. By incorporating support from third parties in areas of finance, law and real estate you will be able to co-own a property effectively. By using a co-ownership agreement to set out the rules and regulations each individual has to adhere to when owning a property, Mortgage Mates allows individuals to purchase a property with financial and legal protection. You can find out more information on the above by going to our third parties page found here.

Where is Mortgage Mates based?

Mortgage Mates is an Australian based website covering matches across the country.

What do I need to do?

To use Mortgage Mates you will need to set up your Mates profile, which includes a section where you can write about yourself, interests and current employment. Other users will be able to see this information when you have matched with them. It should include details about who you are and what you are looking for in the property market. You can edit and delete your profile at any time through the Find Mates tab.

What can I search?

You can modify your profile to search a number of criteria for your prospective Mates. This includes Australia wide location options, housing choices (apartment, unit, house or land packages), price, age and gender. Mortgage Mates will continue to develop these search options to incorporate a number of personal choices to increase matching capacity.

What happens next?

Once you match with your Mate you will be provided with a number of contact options. Mortgage Mates suggests connecting with your Mate online, before safely arranging to meet in person. If you and your mate want to continue on the co-ownership journey after meeting, Mortgage Mates can link you to legal, financial and purchasing services. Mortgage Mates has sourced a number of third party organisations to ensure you safely and securely enter the property market. Information on third parties can be found here.

What are the benefits of Co-Ownership?

  • By pooling your money with other individuals you will be able to buy your first home or an investment property in half the time
  • With more funds, you will be able to increase your property choices, enabling you to buy a property in the location you want
  • Each party can choose how they want to manage their loan repayments, without having to compromise
  • By having a legal co-ownership agreement in place with your Mate, it will help protect you from future legal or financial issues that can be associated with the emotional stress of purchasing with someone you have a close relationship with

I have an issue - what do I do?

If you have any concerns, or a user is being inappropriate - please contact us at support@mortgagemates.com.au so we can look into this for you. Your safety and the safety of all users is extremely important to us.

What if my question wasn't answered?

Please email us at support@mortgagemates.com.au where we will be happy to answer any questions or queries you may have.